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All You Need to Know about Our Rug Cleaning Services

NY Rug Cleaning understands that our customers have a multitude of options to choose from when looking for rug cleaning services in Brooklyn, and that they may have questions regarding our services before choosing us. Although we have included a list of answers to commonly asked questions we receive from prospective customers, we encourage you to call us at (646) 559-7412 with any additional concerns or inquiries you may have. Our experienced and friendly sales staff will be more than happy to address all your concerns. Give us a call today. We very much look forward to hearing from you.

How Long Will My Rug Take to Dry?

Each project has its own unique timetable; however, our professionals will work as quickly and efficiently as possible. A number of factors can affect drying time, including temperature, humidity and airflow. It typically takes between 6 to 18 hours for carpeting to dry completely. The process can be expedited by using air fans in the rooms where the rugs are being cleaned. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. If possible, avoid wearing shoes when walking on your newly cleaned carpet in an effort to prevent further soiling and avoid slipping.

Are Results Guaranteed?

Although we go above and beyond to make your rug look, feel and smell like new, sometimes there are deeply embedded stains and spots that won’t come out under any circumstances. The age and fabric of the carpet fibers can play a role in this reality. For these reason, we are unable to guarantee removal of all spots or stains.

Do you Move Furniture?

We provide professional, discreet and experienced furniture moving services at no charge to you. Once the job is complete we will quickly put your furniture in its rightful place and leave it undisturbed using protective padding when needed. We do, however, recommend removing items off of your furniture like electronics, plants, lamps and lose personal items. Unfortunately, there are several items we will not move, including: pianos, electronics, china cabinets, beds, dressers with mirrors, pool tables, etc.

How Often Do Manufacturers Recommend Professional Cleaning?

Manufacturers recommend having upholstered furniture professionally cleaned every year. On average, it will take approximately from 30 minutes to one and half hours per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

Is Protector Really Important after My Rug Has Been Cleaned?

Specially formulated protector helps carpet and upholstery resist soiling from dry dirt, water- and oil-based spills. This extra layer gives you more time to clean up spots and spills before they soak into the fibers, helping you keep your carpet and upholstery looking its best between professional cleanings. It also makes vacuuming and cleaning up spots considerably easier.

What Kind of Rug Cleaning Services Do You Offer?

NY Rug Cleaning has the resources and expertise to clean a full range of rugs, including area rugs, carpets, restaurant carpets, Persian rugs, Turkish rugs, antique rugs, Moroccan rugs, Indian rugs, Silk rugs, Afghani rugs, Pakistani rugs, dhurrie rugs and more. Our comprehensive suite of services includes pre-vacuuming (surface dirt and soil removal), stain removal, pet hair treatment, shampooing, high-pressure steam-cleaning and sanitizing, deodorization, agitation, Scotchgard protection (stain protection) and more.

Do You Offer Any Kind of Special Discounts?

We are pleased to offer our first-time customers $20 off their first cleaning. We encourage customers to call us at (646) 559-7412 with any additional questions. We look forward to hearing from you.

How Much Do Your Services Cost?

NY Rug Cleaning offers a variety of service packages to fit customers of every budget.
  • Economy Package

    $119

    (Shampooing, Steam-Extraction Cleaning and Light Stain Removal Services);

  • Basic Cleaning Package

    $139

    (Shampooing, Steam-Extraction, Stain Removal and Odor Treatment Services);

  • Luxe Package

    $179

    (Basic Package Services + Scotchgard Protection Service)

What Areas Do You Serve?

We are proud to serve our friend and neighbors in Brooklyn and throughout NYC.

What Kind of Clients Do You Serve?

NY Rug Cleaning is delighted to serve commercial and residential customers of all sizes.
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Our Clients Say About Us

I had tired renting one of those rug cleaning machine at a nearby store and all it did was make my carpet wet. Once it dried the carpet looked as bad if not worse, I found NY Rug Cleaning on line and called. The gentleman gave me a price over the phone for two rooms that was very reasonable. They team arrived on Thursday and did a fantastic job. My carpet has not looked this good in years. I will have NY Rug Cleaning back in the fall for another cleaning.

Melissa Garvey

There had been a stain on our carpet that was there for so long we just called it the stain. Several carpet cleaning companies had attempted to remove it and failed. The last cleaner we called was NY Rug Cleaning and their cleaning technician was sure that he could get it out. He did. That stain is gone for good thanks to this terrific carpet cleaning service. I highly recommend them.

Ron Jackson

I was going to have our old carpet torn up and thrown out but my husband insisted I try NY Rug Cleaning. I was amazed at how clean they could get the carpet. It looks almost like the day it was installed. I don’t know what kind of steam machine they use but the carpet smells so fresh and was dry and ready to walk on in a few hours. The two guys who came, were so friendly and even moved the furniture. My husband was right about NY Rug Cleaning. We are both very pleased.

Anna E. Nash

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